Have you been treated unfairly by a company? Our Consumer Champion is here to assist you. Click here to find out how to contact her. Dear Katie, In early 2022, I experienced a serious health scare and decided that I needed something positive to look forward to while waiting for my operation. Given my love …
Are you a victim of unfair treatment by a company? Our Consumer Champion is here to assist you. For information on how to contact her, click here. Dear Katie, My husband and I had our very first vacation with our three-month-old baby in France, where we booked an Airbnb flat. Unfortunately, less than two days …
Have you experienced unfair treatment from a company? Our Consumer Champion is here to assist you. Learn how to contact her by clicking here. My wife and I reside in Bognor Regis and were en route to visit relatives in Sidcup when we decided to make a stop at Morrisons for some shopping and lunch. …
Dear reader, You are convinced that your watch was stolen, but Royal Mail has subtly implied that your lackluster packaging may have caused the watch to fall out and get lost within their extensive system. To further investigate the situation, I requested pictures of the opened package and a video demonstrating how you packaged the …
In the span of many months, numerous phone conversations took place, leading to the van being taken to a garage for cleaning and removal of parts. The necessary parts were ordered, and a completion date was set for November 2022. Despite receiving the van back during Christmas, it was not fully operational due to a …
Do you feel like a company has treated you unfairly? Our team of Consumer Champions is here to assist you. Click here for information on how to get in touch. Dear Katie, Over the course of two years, my husband and I were searching to upgrade our home. However, despite having a budget of £1.4m …
Have you been a victim of unfair treatment by a company? Our Consumer Champion is here to assist you. Click here for contact information. Dear Katie, While I was at work on Monday, January 16, I discovered that a diamond from my ring had gone missing. I was shocked and immediately contacted my insurance company. …
Despite your previous experience with mortgages, you felt confident in taking this one out. However, you attempted to contact the bank via phone and were put on hold, only to hear a recorded message stating that rates could be booked online. You claim that you didn’t receive any warning about being blocked from booking the …
Has a company treated you unfairly? Our Consumer Champion is available to help. For information on how to contact her, click here. Dear Katie, I am faced with a frustrating situation while trying to obtain a replacement fridge freezer for my elderly cousin through her insurers, Domestic & General. My cousin, who is in her …
Have you ever been treated unfairly by a company? Our Consumer Champion is here to assist you. Find out how to contact her here. Readers responded strongly to the letter published on these pages last month, written by a father who was outraged by a “child-friendly” Shakespeare show that contained inappropriate language, adult jokes, and …