During a business forum, Microsoft President Brad Smith expressed concerns about the rapid development of artificial intelligence (AI), warning that the tech industry may be repeating mistakes made during the early years of social media. Smith highlighted the need for developers to be more thoughtful and cautious about the risks associated with AI, rather than solely focusing on its benefits. He emphasized the importance of constructing safeguards and being clear-eyed about the potential negative consequences from the outset. The advancements in AI have raised global concerns regarding disinformation, misuse, and the impact on the labor market. While AI has shown tremendous potential in various areas such as generating essays, creating realistic images, mimicking voices, and passing medical exams, there are also concerns about the flood of disinformation, biased algorithms, and the potential loss of jobs due to automation. A recent United Nations report suggested that AI would augment jobs rather than destroy them, but acknowledged that work intensity and worker autonomy would be altered. The report also highlighted the varying effects of AI technology across professions and regions, with clerical workers and women being more likely to be affected. Smith emphasized the importance of ensuring that the control of AI remains in human hands to instill public confidence. Similarly, Mastercard CEO Michael Miebach stressed the need to build trust and address issues like AI bias while also emphasizing that the risks associated with AI should not hinder its further development. Both Smith and Miebach made these remarks in New Delhi, where they were joined by other world industry leaders at a meeting preceding the G20 summit.
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