American Airlines seems to be cracking down on skiplagging, also known as “hidden city” ticketing. Skiplagging involves purchasing a ticket with a layover and intentionally ending the journey in the layover city rather than the final destination. This can save money for travelers when the longer flight is cheaper than a direct flight to the layover city. However, airlines view this as fraudulent and prohibit it in their terms of service. In response, American Airlines has filed a federal lawsuit against Skiplagged, a website that claims to exploit loopholes to save passengers money. The airline is even threatening to cancel all tickets sold through the site.
The founder of Skiplagged, Aktarer Zaman, argues that the website helps people avoid airline practices of price gouging. However, American Airlines maintains that Skiplagged has never been authorized to resell their tickets and accuses the company of deceptive and abusive conduct. According to the lawsuit, Skiplagged misleads the public into believing that their tickets are valid when, in fact, they are at risk of being invalidated. This is not the first time American Airlines has taken legal action against Skiplagged, as a previous lawsuit in 2014 was dismissed by a judge.
In addition to Skiplagged, American Airlines is also suing Kiwi, a “travel hack” firm. The airline is taking a strong stance against skiplagging, as seen in a recent incident where a 17-year-old traveler had his ticket canceled when the airline discovered his true destination was a layover city instead of the final destination. This forced the teenager’s father to pay for a more expensive direct flight and resulted in a three-year ban from flying with American Airlines. Other skiplaggers have been warned that they could lose their frequent flyer miles.
Travel experts attribute the growing popularity of skiplagging to the rising cost of air travel in recent years. With prices increasing, travelers are seeking alternative ways to save money on flights. However, airlines like American Airlines view skiplagging as a violation of their terms and are taking legal action to combat this practice.
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