UnitedHealth’s AI Denying Claims in Error: Lawsuit Alleges

Visual artists are stepping up to defend their creations against artificial intelligence image-generators. Three artists filed a lawsuit against AI companies, signaling the difficulty creators will face in stopping AI developers from capitalizing on their work. This legal battle could set a precedent for other creators across various industries, pointing to the growing tension between artists and artificial intelligence companies. As AI technology becomes increasingly integrated into decision-making processes, the implications of this lawsuit could have far-reaching effects on the future of creative work.

One recent lawsuit filed by families against UnitedHealth Group alleges that the insurance company used AI technology to deny or reduce rehabilitation stays for two elderly men before they passed away. According to the legal complaint, the AI made rigid and unrealistic determinations about patients’ care needs, ultimately overriding medical professionals’ recommendations. The families argue that UnitedHealth’s AI program is failing to accurately assess patients’ needs, resulting in coverage denials for necessary post-acute care.

Despite facing high error rates, the AI program continued to deny patient claims. The families involved in the lawsuit assert that UnitedHealth’s insurance strategies prioritize profit over patient care and are using AI to automate claims rejections, ultimately denying patients the necessary care they require. With AI overriding doctors’ recommendations, family members are required to pay for expensive care out-of-pocket, leading to financial burden and mental distress for those in need of rehabilitation services.

The plaintiffs in the lawsuit, representing the estates of two elderly patients, claim that UnitedHealth’s AI denied coverage for crucial rehabilitation services, resulting in significant financial expenses and ultimately impacting the patients’ quality of life before they passed away. The legal action follows a growing body of litigation against companies employing AI to automate denial of care claims, reflecting increasing concern and scrutiny over the unchecked power of AI technology in determining patient needs.

As the legal battle unfolds, it brings to light crucial questions about the use of AI in healthcare and insurance. The lawsuit against UnitedHealth highlights serious ethical considerations in AI programming and its implications for patient care. It underscores the necessity of having human oversight in AI-based decision making, especially in sensitive areas like patient care coverage. The outcome of this lawsuit could have far-reaching implications for the future of AI technology and its impact on patient care and healthcare decision-making.

The lawsuit signifies a crucial turning point in the discussion around AI’s role in patient care, further highlighting the need for careful oversight and regulation of AI technology to ensure that it aligns with ethical and humanistic principles. As this legal battle unfolds, it may well set the stage for a broader conversation about the rights and responsibilities of AI developers and the impact of AI on the lives of those who depend on it for crucial care coverage.


Denial of responsibility! Vigour Times is an automatic aggregator of Global media. In each content, the hyperlink to the primary source is specified. All trademarks belong to their rightful owners, and all materials to their authors. For any complaint, please reach us at – [email protected]. We will take necessary action within 24 hours.
DMCA compliant image

Leave a Comment