On Monday evening, Twitter experienced its most significant malfunction since Elon Musk acquired the social media platform. An internal change led to the complete shutdown of picture and link viewing and posting for millions of users, resulting in error code 467 and an error message stating that the user’s current API plan did not accept access. Just last week, Musk laid off 200 staff members, leaving the firm with only 1,800 employees, a drastic drop compared to its original 7,000. The Wall Street Journal reported that the change in staffing caused a 40% decline in revenue during December. While Twitter attempted to fix the issue, its own “status page” suggested that all systems were operational. Some speculated that the loss of service resulted from Twitter charging for access to its APIs, which are technical data feeds that websites use to load the content. However, sources familiar with the API tech proposed that the engineers responsible for creating the billing system overlooked excluding the company’s own API uses.
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