Messy Restart of Student Loan Repayments Sparks Frustration: Troublesome Contact with Nelnet, EdFinancial, and Mohela
Student loan borrowers faced chaos as they struggled to contact loan servicers Nelnet, EdFinancial, and Mohela during the restart of repayments this week. Reports of long wait times and website glitches flooded in as millions of Americans sought to organize their loan repayments. The resumption of repayments marked the end of a three-year interest-free pause …