Top Tips for Effective Customer Satisfaction Communication: NatWest Urged to Display Posters

NatWest faces criticism for its lack of prominently displayed posters revealing its low customer satisfaction rankings, placing it among the worst banks. This failure to adhere to competition rules has been reprimanded by the consumer watchdog. Between August 2022 and January 2023, 24 NatWest branches and two Ulster Bank branches were found to not adequately …

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Banks Slash Mortgage Rates Ahead of Crucial Inflation Announcement

According to data from analyst Moneyfacts, the average two-year fixed rate deal has dropped slightly to 6.79pc compared to last week. Meanwhile, borrowers taking out a five-year fixed rate will now pay an average rate of 6.28pc. Chris Sykes, broker at Private Finance, explained that lenders are finally passing on discounts that were long overdue …

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Discover the Top Student Bank Accounts for 2023: Find the Perfect Fit

When it comes to choosing a student bank account, there are a range of freebies and perks on offer this year, from interest-free overdrafts and cashback to railcards and even a subscription to a meditation app. Opening a specialist student account makes sense if you’re starting university, as you’ll benefit from a 0% overdraft to …

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HSBC predicts Pound’s peak is over and anticipates renewed pressure ahead

A bearish forecast has been given, contradicting previous predictions by Citi and Goldman who admitted their mistake in betting against the pound. The bearish outlook suggests that households will begin to feel the impact of higher mortgage rates, as fixed-term mortgages expire. This has already led to a stumble in the housing market. Nomura analysts …

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Obtaining a £1 million home without an income: A comprehensive guide

Traditional lenders have set limits on how much they can loan based on an applicant’s income, usually up to 4.5 times. However, high net worth individuals are not subject to the same restrictions. Private banks can take a more comprehensive approach by considering additional assets like investment portfolios, stocks, shares, and overseas finances when evaluating …

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Banking Executives Negligently Maintain Account for Serial Killer Rose West

Rose West, one of Britain’s most notorious female serial killers, was allowed to maintain her bank account despite being considered for closure by the Co-operative Bank, as revealed by the Telegraph. The bank conducted a review of customers with criminal records approximately ten years ago, and West was given permission to continue as a customer. …

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Pressure Mounts on NatWest to Block £11m Payout to Dame Alison Rose

Former business secretary, Jacob Rees-Mogg, firmly stated that individuals dismissed for gross misconduct should not be entitled to payouts. Joining him in criticism, former Conservative Party chair Jake Berry described the compensation as a “disgraceful reward” for failure. However, regulations permit banks to reclaim awards given to senior staff if they are later found to …

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Malaysian Prime Minister accuses Goldman Sachs of being involved in embezzlement scandal

Mr Anwar acknowledges that pursuing a lawsuit in the United States would come at a high cost for the Malaysian government. However, he emphasizes the importance of recovering stolen funds and holding those responsible accountable. In 2009, then-prime minister Najib Razak launched 1Malaysia Development Berhad (1MDB), a state investment fund aimed at boosting Malaysia’s economy …

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‘The battle for the freedom to use cash’

Kate Brightwell, a reader, shares her experience of buying her bungalow based on the convenience of having everything she might need within walking distance, including a bank branch. However, she is now faced with the closure of the last bank branch near her, leaving her without any nearby options. This situation is causing concern for …

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