Surprising Study Reveals Higher Number of Workers Returning to NYC Offices than Initially Reported

There is a greater number of employees working in New York City offices than commonly believed. According to a survey released by the Partnership for New York City, 58% of Manhattan office workers are present on an average weekday, an increase from 52% in late January 2023 and 49% in September 2022. These figures differ significantly from the Kastle Systems Back-to-Work Barometer, which reported New York occupancy at only 50.1%. The Partnership also found that the “rate of return” to offices was 72% of pre-pandemic levels, indicating that offices were on average 72% occupied.

It is not surprising to those who regularly observe comings and goings at prominent office buildings such as One Vanderbilt, One Bryant Park, 1585 Broadway, 30 Hudson Yards, and 787 Seventh Ave that the attendance is higher than reported by Kastle. Kastle only tracks entry clicks at locations where it provides security services, primarily Class A-minus and Class B locations. They do not cover the city’s largest commercial landlords, including SL Green, Vornado, Related Companies, Boston Properties, and Tishman Speyer, who have a greater number of high-profile tenants from industries such as real estate, finance, and law.

According to the Partnership’s report, industries such as banking, Amazon, law firms, and Salesforce have the highest average daily office attendance, with rates of 75%, 65%, and 65%, respectively. Contrary to common belief, the number of workers exclusively working from home is only 6%, down from 10% in January. Several companies, including JP Morgan Chase, Amazon, Proskauer, and Salesforce, have encouraged their employees to spend more days in the office this fall.

Despite the data from the Partnership, some media outlets, including the New York Times, continue to rely on Kastle’s statistics. However, Kastle’s coverage does not include data from major commercial landlords, resulting in underestimated office attendance figures.

It should be noted that the Partnership’s survey is based on responses from over 140 major Manhattan office employers between August 23 and September 15. While the organization aims to be optimistic, it acknowledges the city’s troubled economic state. The future remains uncertain, and it will take time to fully understand the impact of flexible work patterns and the challenges faced by outdated buildings.

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