Major Policy Shift: Apple Supports California Right-to-Repair Bill

During the opening of the new Apple BKC store in Mumbai, India on April 18, 2023, Apple CEO Tim Cook had a reaction when he noticed a customer carrying a Macintosh SE.

Indranil Aditya | Bloomberg | Getty Images

Apple is now supporting California Senate Bill 244, a right-to-repair bill, marking a significant change in the company’s stance on the movement while potentially benefiting the environment. CNBC has obtained a letter outlining Apple’s new position.

California Senate Bill 244, introduced by state Sen. Susan Talamantes Eggman in March, would require manufacturers like Apple to allow customers to repair their broken or damaged devices. Eggman has previously introduced similar right-to-repair bills, stating that such legislation would give consumers the opportunity to save money.

In a letter to Eggman’s staff, Apple’s policy team expressed their support for SB 244 but emphasized that they would not endorse the bill if it allowed repair shops to disable Apple’s anti-theft remote locks, which often prevent the repair or activation of old computers that have been sold.

“We support SB 244 because it includes requirements that protect the safety, security, and intellectual property of individual users and product manufacturers. As long as customer and innovator protections are maintained, we will continue to support the bill,” wrote the company’s lobbyists in the letter seen by CNBC.

Apple also stated that it would continue to back the bill as long as repair shops were obligated to disclose the use of non-genuine or used parts.

The letter was first reported by TechCrunch and do-it-yourself repair-guide company iFixit.

Eggman, upon learning of Apple’s support, expressed gratitude and highlighted the significance of Apple’s engagement on this issue. He mentioned that Apple collaborated with his team early on, engaging in constructive conversations. However, he did not comment on the engagement or lobbying efforts of other manufacturers.

Apple affirmed its support for California’s Right to Repair Act, stating that it aligns with their commitment to providing repair options for their customers, ensuring safety, security, and privacy. The company also acknowledged the opportunity to further expand right-to-repair in California.

The bill, applicable to products sold for over $100 (including most of Apple’s products), requires manufacturers to make replacement guides, parts, and tools available for at least three years after the end of production.

Previously, Apple has opposed right-to-repair laws and has used its influence to impede such legislation in other states, including New York. The company’s reservations stemmed from their AppleCare+ insurance offerings, the desire to maintain quality control, and safeguard customer experiences.

However, in recent years, Apple has relaxed its stance. For instance, their Self Service Repair program, launched in 2021, allows customers to replace iPhone batteries using genuine parts ordered directly from Apple.

“Apple’s support for California’s Right to Repair Act demonstrates the power of the movement that has been building for years and the ability for industries to partner with us to make good policy to benefit the people of California. I’m grateful for their engagement on this issue and for leading among their peers when it comes to supporting access to repair,” said Eggman to CNBC.

Apple's new repair policy is a good step for 'right to repair' – but it's a small one

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