- A Carnival Cruise passenger is accusing the cruise line of mishandling norovirus outbreaks on their ships.
- Julie McLean-Phillips alleges experiencing “uncontrolled vomiting and explosive diarrhea.”
- She is seeking monetary compensation for the inconvenience, distress, and disappointment caused.
A woman involved in a class-action lawsuit against the international cruise line, Carnival, has made a new filing accusing the company of mishandling norovirus outbreaks on their ships.
Julie McLean-Phillips, who sailed on Carnival’s Sun Princess cruise ship from December 5 to 18, 2016, claims that she and her sister, Vivienne Trudgeon, fell ill with the norovirus during their trip.
McLean-Phillips alleges that Carnival mishandled multiple outbreaks on eight cruises between December 2016 and February 2017.
She initially filed her lawsuit against Carnival in December 2022, but her case was initially dismissed by Australia’s courts in April. However, she recently submitted an amended statement of claim in August. Her lawyers had previously submitted an amended statement of claim in May.
According to McLean-Phillips, her hopes for a relaxing and enjoyable cruise were shattered when her sister experienced symptoms consistent with the norovirus. Trudgeon became so ill that she had difficulties walking, experienced uncontrollable diarrhea and vomiting in various areas, and required assistance from McLean-Phillips.
Despite the unsanitary conditions, McLean-Phillips claims that Carnival did not offer them another room and they had to stay in the same room. As a result of caring for her sister, McLean-Phillips contracted the norovirus herself and suffered from similar symptoms.
The filing indicates that a total of 339 passengers and 13 crew members contracted the norovirus by the end of the 13-day cruise.
McLean-Phillips alleges that Carnival should have informed passengers about the risks of norovirus and the potential for an outbreak, as well as provided refund options or the ability to reschedule their journeys.
According to Carnival’s court submissions, norovirus outbreaks are a common risk in environments where people gather.
McLean-Phillips is seeking a full refund and damages for the inconvenience, distress, and disappointment caused by the company’s alleged mishandling of the outbreaks.
Norovirus, also known as the “cruise ship disease,” is a highly contagious stomach flu that spreads rapidly. With the rebound of the cruise industry after the pandemic, there has been an increase in gastrointestinal illness outbreaks on cruise ships.
According to the CDC, there have been 13 norovirus outbreaks reported in the first six months of 2023, surpassing the total of 10 cases reported in 2019.
Representatives for Carnival and the passengers’ lawyers have not yet responded to requests for comment.
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