According to Sara San Angelo, a highly experienced professional house cleaner, nothing surprises her anymore after years of cleaning houses. Some clients consider her as part of the family, while others prefer her to be like a ghostly apparition, silently coming in through the back door to magically transform their house. Regardless of the relationship, house cleaners like San Angelo have insights into their clients’ lives without ever having to see them. San Angelo clarifies that house cleaners are not snoops, but they inevitably learn a lot about their clients because they have to clean every nook and cranny of the home.
For those who feel uncomfortable with this level of knowledge, San Angelo offers a simple solution – put personal items or medications in a place that doesn’t require cleaning. This way, the cleaner won’t stumble upon anything private. However, apart from medical information, there are still seven things that house cleaners are likely to know about their clients.
Firstly, they can often tell if someone in the house has a drinking problem. Adrienne Parkes, a house cleaner with six years of experience, once discovered hidden liquor bottles in a 15-year-old boy’s room. Concerned for the teen, Parkes informed his mother, who ultimately found a way to retaliate by leaving a can of White Claw on the driver’s seat of Parkes’ van during her next cleaning session. Similarly, San Angelo has also come across hidden bottles in her years of cleaning. She recalls finding vodka bottles while cleaning for a family with a recovering alcoholic husband. Although she never revealed her findings to the man’s wife, San Angelo stresses that simply discarding something in the trash doesn’t make it disappear.
House cleaners also have insight into their clients’ sex lives. Parkes has stumbled upon extra-large condoms, pregnancy tests, and sex toys while cleaning. In one instance, a client deliberately left a vibrator and a book about female pleasure on the bed. San Angelo’s encounter was different but equally revealing. While tidying up, she found a stack of love letters that belonged to a married client who happened to be involved with a high-powered local politician. These discoveries shed light on the intimate details of their clients’ lives.
Moreover, house cleaners can often discern whether a client’s lifestyle matches their public image. Parkes recalls cleaning for a Netflix actor who didn’t exactly live a glamorous life. His diet largely consisted of DoorDash and fancy frozen meals, and he even had affirmations written on Post-its scattered across his walls. Delah Gomasi, the founder and CEO of Australia’s Maid For You, shared similar experiences. Some clients who appeared outwardly successful and glamorous had homes filled with takeout boxes, dirty mattresses without sheets, and even animal feces.
The topic of money is also something that house cleaners are acutely aware of. Parkes notes that excessively wealthy clients often tend to be stingy and rarely tip. They also expect detailed services but refuse to pay reasonably. Some clients even cancel their cleaning services when the rates are increased. The issue of trust also arises, as clients may fear that their valuables could be stolen by the cleaners. However, most cleaners emphasize that they are solely interested in doing their job and not taking personal belongings.
Interestingly, the content of a client’s medicine cabinet can reveal a great deal about their mental health. San Angelo has noticed that many of her clients are on prescription medications beyond antibiotics, including heavy-duty anti-psychotic drugs. Likewise, Rocky Vunog, a house cleaner from Calibre Cleaning, has identified signs such as a decline in home upkeep and a preference for darkness as indicators of a client’s emotional well-being.
The comfort level a client has with their body can also be revealed to house cleaners. San Angelo has encountered clients who are completely uninhibited and walk around naked while she cleans. This includes a yoga instructor who would engage in conversations while undressing. On the other end of the spectrum, San Angelo has dealt with elderly clients who prefer being in the nude as well.
Finally, the state of a client’s marriage is often apparent to house cleaners. Gomasi has observed that when couples are experiencing relationship problems, there are telltale signs. Usually, the cleaning services are booked in the wife’s name, and the husband is visibly unhappy about having a cleaner. If the wife decides to cancel the ongoing services, it often leads to a move-out service being booked shortly after. Gomasi has also entered homes where makeshift beds were created on couches, and master bedrooms had only a single pillow, indicating trouble in the relationship.
In conclusion, house cleaners gain a unique perspective into their clients’ lives by virtue of their profession. Whether it’s knowing about hidden habits, personal affairs, or even mental health struggles, house cleaners have insights that go beyond the surface of a clean home.
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