Jane Pourtney wants to know: “To what extent are A level and university essay questions being redesigned to overcome AI assistance?”
Our experts weigh in:
“The emergence of ChatGPT has led to a widespread cheating phenomenon. Many students have resorted to submitting essays and assignments generated by this system, prompting some educational institutions to prohibit its usage.
“Other establishments have turned to anti-cheating tools that are specifically designed to detect AI-generated content, but these tools often produce errors that result in false accusations of cheating against students who have genuinely written their own work.
“Rather than resisting, teachers appear to be gradually adapting to this new challenge. Some have shifted essay writing to in-class activities where students are unable to utilize ChatGPT. Others allow students to use the software but incorporate personal interviews to ensure that students possess an understanding of the subject matter.
“The latter approach may prove more effective, as students are likely to continue utilizing AI tools in their future careers, much like calculators and spell checkers.”
Another query comes from Charlie Jones: “If you were a teenager about to make choices for university and future careers, what factors would you consider with AI in mind?”
James responds:
“This is an excellent question. One instinctive response would be to pursue computer science or mathematics. If AI is going to replace jobs, it is a safe assumption that job prospects will remain positive for those involved in its development.
“Skilled physical jobs are also likely to be in demand for the foreseeable future. While software has advanced significantly, robots still present a formidable challenge. Lawyers will undoubtedly have a wealth of work, given the numerous lawsuits against AI companies on grounds of defamation and data theft.
“Nevertheless, with some exceptions, many of today’s jobs are likely to endure in different forms. AI remains a tool that necessitates human intervention.”
Joe Jackson poses a question: “Should we expect films based on tech, like Will Smith’s ‘I, Robot,’ to become a distinct reality in the next 50 years?”
James addresses this:
“Probably not. Hollywood movies such as ‘The Terminator’ have entertained us but have poorly educated us about an AI-driven future. These films often attribute human characteristics, such as a lust for power, to AI entities, despite lacking evidence for such traits.
“Considering a time frame of 50 years, AI undoubtedly has the potential to make significant advancements. However, we should exercise caution regarding the risks involved. The most perilous scenarios associated with AI are likely to arise from human errors in deploying them in areas like weapon systems, rather than the typical Hollywood depiction of robots enslaving humanity.”
Peter Mitchell inquires: “Will AI be capable of replacing customer service operators?”
Our expert responds:
“This is already happening. When visiting many websites today, individuals often find themselves interacting with AI bots instead of human operators. In fact, energy provider Octopus claims that customers prefer communicating with AI over staff.
“Although AI may not have the ability to address all queries for several years, its capacity to handle various cases is likely to gradually increase, potentially encompassing the majority of customer service issues. Currently, AI excels in responding to chats and emails, but advancements in voice recognition and replication technology are rapidly changing this landscape, although some individuals may find it uncanny.”
Finally, Peo Rakata seeks advice: “As a finance and banking professional, how can one adapt to the new AI environment to avoid job insecurity?”
In response, James advises:
“Predicting the outcome is challenging, but white-collar jobs that primarily involve repetitive or data-intensive tasks, such as data entry, analysis, and compliance, are most vulnerable to AI. Conversely, roles heavily reliant on personal interaction are less likely to be affected. This holds true for finance and many other office-based professions.
“These changes tend to occur gradually, and employers frequently discover new roles for their employees. The advent of computers and the internet has transformed office work significantly, yet we continue to employ a similar number of individuals, even with a reduced need for typists and secretaries.”
Do you have a question about AI? Feel free to leave it in the comment section below.
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