Gen-Z workers who entered the workforce during the pandemic are now seeking out courses to enhance their in-person professional skills. These recent college grads, who had to experience remote learning and internships, are now faced with the challenge of adapting to office life and mastering skills like networking and appropriate workplace behavior.
As the pandemic began in Spring 2020, the class of 2023 missed out on crucial soft skills required in a professional setting. To bridge this gap, some companies are offering training programs to educate new hires on proper office etiquette. KPMG, for example, provides courses that cover effective communication, including eye contact and pauses, as well as eliminating filler words like “um.”
One consulting company, Proviti, recognizes the need for Gen-Z employees to understand office culture. They remind new hires to avoid casual attire like ripped jeans. Similarly, colleges such as Michigan State University are introducing courses that focus on face-to-face networking for business majors. These courses teach students the importance of pausing during introductions and how to interpret conversation cues.
Joslynn Odom, a recent graduate, shared her experience of learning proper dining etiquette at Miami University in Ohio. These skills include matching the pace of more senior professionals, avoiding personal questions, and using proper table manners.
Improving email etiquette is another crucial skill that recent graduates need to develop. Jialan Wang, an assistant professor of finance at the University of Illinois at Urbana-Champaign, emphasized the importance of teaching graduates how to prioritize and respond promptly to emails.
Although Gen-Z workers may be more comfortable in the virtual realm, studies show that they are eager to adapt to traditional office norms. A survey conducted by TimelyCare found that 53 percent of 2023 graduates prefer fully in-person jobs, with only 21 percent opting for remote work.
In conclusion, companies and colleges are recognizing the need to equip Gen-Z workers with the essential skills required for success in an office environment. Training programs, courses, and practical education are being offered to ensure that these graduates can thrive in their professional careers.
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