Flying Up Front on the A321 neo LR: A Comprehensive Review of Aer Lingus Business Class

Experience the Luxuries of Aer Lingus’s Single-Aisle A321 neo LR Aircraft

When it comes to perks, Aer Lingus’s A321 neo LR aircraft does not disappoint. With lie-flat beds, fine wines, and Wi-Fi, passengers can expect a comfortable and enjoyable flight. But how does it compare to larger planes? That’s where the A321neo LR stands out. This longer-range version of the A320 and A321 offers the same single, central aisle with 168 economy seats and 16 business class seats. These “game-changer” planes are not only flying transatlantic routes from Dublin Airport to Newark, Washington DC, and Philadelphia but also opening up new, slightly more unconventional routes like Cleveland, Ohio, and Hartford, Connecticut. Additionally, these planes fly from Shannon to JFK and Boston. So, how does their business class compare to the larger A330s?

Airport Experience and Arrival: The rating is 7.5/10

The Aer Lingus A321 neo LR aircraft offers a luxurious business class experience right from the start. Passengers enjoy a dedicated check-in lane at Dublin Airport, the allowance of three 23kg checked bags, and fast-track security. With access to the lounges, passengers can beat the crowds and relax before their flight. The main lounge, 51st & Green, offers impressive wraparound views but falls short compared to international best-in-class lounges. While it serves its purpose for a short stay, it lacks privacy and consistent food quality. However, Business Class passengers arriving in Dublin can also use the Revival Lounge in the arrivals hall, which provides shower facilities and is conveniently located near the baggage belt.

The Cabin: No Left Turn!

Business Class passengers board the A321neo LRs first, but everyone enters through the door by the cockpit. This means that passengers enjoy drinks and downtime before take-off while economy-class passengers pass through. This setup may make cabin crew service more challenging and makes the experience feel less exclusive. The Business Class cabin is smaller than that of the A330, with one aisle instead of two. With 16 seats in alternating rows of one and two, the Business Class cabin is separated from economy by a curtain instead of a galley area. There is only one dedicated restroom located near the cockpit. While it contains Voya products, it lacks a luxurious feel. The cabin’s design follows Aer Lingus’s clinical color scheme, with dark and light greys and occasional splashes of green. The overall design is sleek but cold.

Seat and Amenities: A Throne Fit for an Office Pod

Business Class seats on the A321neo LR feel like thrones or office pods. With a width of 20 inches, a seat pitch of 45 inches, and a “lie-flat” length of 6ft 5in, the seats offer plenty of space and comfort. However, leg space tapers beneath the seats in front, which can be a bit tight. Solo travelers should request one of the four “throne” seats during check-in to enjoy extra space and no seatmate. Each seat comes with an amenity kit that includes over-ear headphones, a 16-inch touchscreen loaded with movies and TV shows, and free Wi-Fi. The Wi-Fi is limited to one device at a time and operates with a scratch-card code. The speeds are reasonable for messaging and emails but not ideal for heavy usage.

The Service: Warm, Professional, and Intuitive

One aspect that sets Aer Lingus apart is its top-notch service. The airline excels in providing warm, professional, and intuitive hospitality, particularly in Business Class and on long-haul flights. Cabin crew members recognize returning passengers and anticipate their needs. They go above and beyond to make passengers feel comfortable. For example, they may remove food trays early to allow passengers to work. In one instance, a stressed passenger was reassured by a crew member, emphasizing that being on the plane was what mattered. The exceptional service enhances the overall flight experience.

Food and Drink: A Step Up from Economy

Business Class menus offer an elevated dining experience with tray linen, proper cutlery, and seasonal offerings. While the quality of the food may not impress as much on the ground, there are standout dishes such as spicy Bloody Mary prawns. On overnight flights, passengers can enjoy an express meal shortly after take-off, allowing for more sleeping time. The wine selection is high-end, but some beverages like the orange juice could be improved. The menu lacks a distinct Irish influence, something that could be enhanced to showcase the airline’s cultural identity.

Conclusion: A Comfortable Luxury for Mid-Range Flights

Flying in the front of the plane is a privilege and a pleasure. However, the A321neo LR’s narrow-body configuration struggles to compete with wide-body planes in terms of space, staff, and overall in-flight experience. Still, for flights of several hours, the A321neo LR offers a comfortable experience for those who can afford it. It’s worth noting that on short-haul routes, the lie-flat seats can be purchased as an option for an elevated experience. Overall, Aer Lingus’s A321neo LR provides a luxurious flying experience with its lie-flat beds, fine wines, and Wi-Fi connectivity.

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