Have you ever noticed a change in your personality when you step into an airport? It turns out that more than half of Britons feel that way, according to a survey conducted by British Airways. The survey categorized travelers into five different ‘airport personas’. The most common persona is the Airport Ace, who is always prepared and takes charge of the check-in process. On the other hand, the rarest persona is the Airport Ambler, someone who doesn’t rush and is often the last person to board the plane.
The Airport Ace is easily recognizable, as they lead the pack and carry all the passports for the group. They are extremely organized and take care of all the pre-trip preparations for their travel party. You can spot them confidently giving directions and even carrying perfectly pre-packed liquid bags for everyone. It’s interesting to note that 49 percent of the surveyed individuals considered themselves an Airport Ace, with the East Midlands region having a higher percentage of this persona.
Meanwhile, 43 percent of Britons claimed to be on ‘Airport Autopilot’, meaning they go with the flow and let others take charge. Those from the East of England were most likely to fall into this category, where they tend to follow directions and rely on the Airport Ace. They often don’t even know where their gate is, leaving the responsibility to someone else.
The Airport Athlete persona, making up 15 percent of holidaymakers, treats the airport as a competitive sport. They are always on the move, darting through crowds, and strategically finding the shortest queues to spend as little time as possible in the airport. The Northern Irish holidaymakers resonated the most with this persona.
The Airport Adventurer, only accounting for 8 percent of travelers, loves to explore the airport. They break away from the group and take their time to wander around Duty Free, try out different restaurants, or simply enjoy walking through the airport terminal. They often come back with unexpected gadgets that they didn’t know they needed after their airport exploration.
Finally, the Airport Ambler is the least common persona, consisting of just 4 percent of travelers. They have a relaxed approach to travel, taking their time to make it to the aircraft and often being among the last to board the plane. They often stop for a holiday photo in front of the plane, sometimes causing delays for the rest of their party. Scots were found to be the biggest Airport Amblers.
British Airways customer service agent, Pauline Price, shared her insights on different types of travelers she has encountered over the years. To help travelers become Airport Aces, British Airways offers six tips: 1) Check in with the airline app 24 hours before departure, 2) Ensure your belongings are well-packed and meet baggage allowances, 3) Follow security regulations for liquids and electronic devices, 4) Arrive at the airport no more than three hours before a long-haul flight or two hours before a short-haul flight, 5) Be aware of the time you need to be at your gate, and 6) Join the British Airways Executive Club to earn Avios for future travel discounts.
To access more information and tips, visit British Airways’ website at www.britishairways.com/en-gb/information/before-you-fly.
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