Disneyland Employee Terminated Following Guest Complaints Regarding Waffle Toppings

  • A Disneyland Paris employee was dismissed following complaints from guests about their waffle toppings, as reported by French media.
  • The guests alleged that the employee refused to serve them waffles with both whipped cream and Nutella.
  • However, the employee believes that their dismissal was solely due to their involvement in industrial action strikes.

An employee at Disneyland Paris was terminated after receiving complaints from guests who alleged that he refused to serve them waffles with both whipped cream and Nutella, according to reports from French media.

On June 26, the employee, identified as 20-year-old Loris Taboureau, was working at a food stand called Les Chariots Gourmands, which offers waffles with various toppings. According to his dismissal letter, which was seen by Le Parisien newspaper, the guests requested both whipped cream and Nutella on their waffles, but Taboureau informed them that they had to choose one of the two toppings. This is reportedly in accordance with the park’s standard policy.

Taboureau explained to Le Parisien that if he had granted their request, other guests in line would have expected the same treatment, potentially causing issues by going against the theme park policy, as reported by The Sunday Times.

Following the incident, the guests complained about Taboureau’s demeanor to Disneyland Paris customer service. Several weeks later, on August 14, Taboureau was dismissed from his position. According to Le Parisien, the guests described him as “nonchalant.”

Taboureau believes that his termination was a result of participating in industrial action strikes earlier this year, and considers it to be a form of “witch hunt.” His name and photograph were previously published by Le Monde in an article about the strikes.

“I’m upset. It’s a company in which I liked to work and to which I dedicated my days for a year,” expressed Taboureau to Le Parisien, as translated by WDW News Today.

“The only time I failed to bring the magic to life, I was immediately fired,” he added.

Disney employees took part in strikes in May and June, advocating for a €2,400 (approximately $2,600) raise in annual pay.

EuroNews published photos on June 19 showing workers marching through the park, which is permitted under French strike laws. While the strikes have temporarily paused, they are scheduled to resume in September, according to WDW News Today.

According to a petition supporting the strikers, activists claim that five Disneyland Paris employees have received dismissal notices under false pretenses.

When contacted by The Sunday Times, a Disneyland Paris spokesperson declined to comment on individual situations related to internal procedures.

Insider’s request for comment from the company remains unanswered at this time.

Reference

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