When it comes to delivering goods to the bottom of the Grand Canyon, Amazon has found a unique solution. While their iconic blue vans are commonly seen around town during the holiday season, in the northwest corner of Arizona, mules are the preferred mode of transport. These mules carry sealed boxes down to the Phantom Ranch, a historic oasis located 9 miles below the South Rim of the Grand Canyon. This remote location, which can only be accessed by foot, river raft, or mules, is where Amazon delivers to the staffers who live and work at Phantom Ranch. In a recent blog post, Amazon proudly declares Phantom Ranch as one of the most remote locations they deliver to.
The mules not only deliver mail, but also supplies such as produce, toilet paper, beer, and ingredients for steak dinners at the ranch. Amazon packages are transported down to the South Rim warehouse before being loaded onto the mules. To avoid traveling during the hottest parts of the day, the mules start their journey down the Bright Angel Trail just after sunrise. It takes the pack leaders and their mules about four hours to descend to the bottom of the canyon and an additional four or five hours to make the journey back up to the top. This unique delivery method, as mentioned by an Amazon representative, provides customers with an extraordinary way to receive their packages.
The mules who frequently make this trip have memorized the trail, making the journey almost instinctual for them. As one of the mule packers mentioned in a featured video, most of the mules could probably walk the trail with their eyes closed. The supplies brought down by the mule team play a crucial role in ensuring the comfort and happiness of life at the bottom of the canyon, according to the ranch’s owner. Having the convenience of Amazon’s services available to employees in such a remote place like Phantom Ranch is truly fantastic. (Read more Amazon.com stories.)
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