Ryanair CEO Michael O’Leary has expressed his frustration with the UK air traffic control glitch that resulted in the cancellation of approximately 250 flights for the airline. In a social media video, O’Leary apologized to the 40,000 affected passengers and criticized the UK National Air Traffic Service (NATS) for not providing an explanation for the incident. The technical issue with the flight planning system caused extensive delays and stranded tens of thousands of travelers. O’Leary confirmed that an additional 70 flights may need to be canceled today. Despite the disruptions, Ryanair is working to minimize the impact and has emailed affected passengers with information on their rights and entitlements. The airline is also planning extra rescue flights, although crew and aircraft availability pose challenges. O’Leary expressed his hope for a return to normal scheduled flights by tomorrow and reassured passengers that the team is doing their best to address the situation. Ryanair remains in contact with UK NATS, seeking an explanation and questioning the backup systems in place to prevent such incidents. O’Leary apologized on behalf of the airline and encouraged passengers to be patient during this challenging time.
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