Paperwork Is Depriving Millions of People of Health Care

In America today, parents are confronted with a potential nightmare scenario: taking their sick child to the doctor, only to discover at the reception desk that their health insurance is no longer valid. This disheartening situation has arisen due to millions of low-income families losing their Medicaid benefits because of an unforeseen administrative hurdle, leading to a slow-burning crisis.

The root of the problem lies in the termination of a pandemic-era rule that mandated states to maintain continuous Medicaid coverage for all enrollees. Medicaid eligibility is primarily based on income and usually requires periodic verification. However, states have stopped providing uninterrupted coverage, which now necessitates reestablishing the eligibility of all individuals within a limited timeframe of six to 14 months. This proves challenging as the target population, which often experiences housing instability and has not encountered the verification process since 2020, may frequently relocate.

The consequences have already been disastrous. According to the Kaiser Family Foundation’s data as of August 3, nearly 4 million people have lost their Medicaid coverage, a number expected to rise as verification checks continue. Government experts estimate that the final tally could reach as high as 15 million, with approximately one-third of those affected being children. This is particularly troubling considering that many children are eligible for Medicaid through their parents or related child-specific programs. Consequently, nearly half of U.S. children rely on these programs for healthcare coverage.

If all those disenrolled from Medicaid were genuinely ineligible, such disenrollment would be less concerning. However, among the states reporting data, 74 percent of individuals lost coverage due to procedural reasons. These situations arise when people fail to complete the Medicaid renewal paperwork, either because their contact information is not updated with the state or they miss the deadline.

Many of the disenrolled individuals are likely still eligible for coverage. A recent survey conducted by the Kaiser Family Foundation found that only 10 percent of Medicaid recipients reported a change that would make them ineligible, while a quarter were uncertain. In some cases, individuals who completed all the required administrative procedures, such as in Texas, still lost coverage due to errors or glitches in IT systems.

The human impact has been severe and may worsen. Parents are struggling to afford medical care for their children, leading to delayed cancer treatments, surgeries, and other necessary procedures. The unwinding of Medicaid highlights the shortcomings of government bureaucracy. As noted by Annie Lowrey of The Atlantic, the issue lies not in the paperwork hassles of modern life but in the difficulty faced by ordinary citizens in accessing American benefit programs. This challenge is exacerbated by staffing shortages and poor system design in underfunded county and state Medicaid offices, resulting in limited automatic eligibility checks.

Furthermore, the mass disenrollment reflects partisan priorities, or the lack thereof. The GOP pushed for the hasty termination of continuous coverage, and both parties have consistently underfunded Medicaid infrastructure over the years. Although community groups are making efforts to assist affected families, the response from policymakers has been inconsistent. The federal Department of Health and Human Services has offered some additional flexibility to states and temporarily halted disenrollments in a few cases to address various issues. However, there have been no substantial efforts to compel states to slow down or alter their disenrollment strategies, and Congress has not proposed significant legislative changes.

The significance of this issue cannot be overstated. Merely failing to update contact information or a state agency’s mishandling of a form can result in the loss of accessible healthcare for millions of individuals. For the well-being of low-income families and their children, few policy issues are as pressing as this. Regrettably, the entire situation feels like it could have been anticipated and prevented.

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