Twitter’s transition to X expected to devastate brand value, potentially costing billions – Orange County Register

In an unprecedented move, Elon Musk, the owner of Twitter, has announced plans to completely rebrand the social media platform. Musk declared that the product name would now be changed to “X” and that the iconic bird logo, along with associated words like “tweet,” would be eliminated. This decision by Musk has resulted in a significant financial impact, with analysts and brand agencies estimating a loss of anywhere between $4 billion and $20 billion in value.

The director of brand communication at Siegel & Gale, Steve Susi, emphasized the magnitude of this loss, stating that it took over 15 years to establish the equity and recognition that Twitter had achieved as a brand. Musk’s announcement came shortly after the company’s value had already experienced a decline since his acquisition in October for $44 billion. The rebranding effort began immediately, with a new black “X” logo, designed by a fan, appearing across the site.

While some may perceive this decision as a mistake, referring to Twitter as one of the most recognizable social media brands, others believe Musk is seeking to rebuild the platform’s image and redefine its purpose. The new Chief Executive Officer, Linda Yaccarino, aims to transform X into a multifunctional site for audio, video, messaging, payments, and banking. This endeavor will require the company to rebuild its cultural influence and linguistic relevance practically from scratch, potentially detaching users from comparing the post-takeover Twitter with its previous version.

This rebranding trend is not unique to Twitter, as other tech companies have undergone similar transformations. For example, Google changed its name to Alphabet Inc. to enable the growth of different businesses within the company, while Facebook became Meta Platforms Inc. to emphasize its commitment to the metaverse. However, these companies retained their product names, unlike Twitter’s complete overhaul.

Determining the value of a brand is a complex task, subject to various estimation approaches. Brand valuation consulting firm Brand Finance values Twitter’s brand at approximately $4 billion, whereas Vanderbilt University estimates its value to be between $15 billion and $20 billion. Regardless of the exact figure, it is evident that Twitter’s brand has already suffered a considerable blow since Musk’s takeover, with Brand Finance estimating a 32% decrease in value over the past year.

This decline in brand perception has resulted in advertisers withdrawing from the platform. Concerns surrounding Musk’s controversial behavior and his embrace of users who violate content rules have contributed to a more negative association with the brand. As a result, advertising revenue at Twitter has plummeted by more than 50% since October, according to Musk.

Experts in the field, like Jasmine Enberg from Insider Intelligence and Allen Adamson from Metaforce, assert that Musk’s rebranding decision is both irrational and detrimental to the business and brand of Twitter. Calling it an “ego decision,” Adamson predicts that this move will go down in history as one of the fastest undoings of a business and brand. Furthermore, there is also a risk to Musk’s future goals, particularly in building customer trust for the banking and payment functions he envisions incorporating into the revamped platform.

Nevertheless, some believe that Musk’s personal brand might surpass the influence of the Twitter brand itself, potentially working in his favor. As the rebranding process unfolds, only time will tell the ultimate outcome of this bold and controversial decision by Elon Musk.

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