Julie Boland, a psychology and linguistics professor at the University of Michigan, has become accustomed to the awkward silences that permeate Zoom calls, a common fixture of modern communication technologies that lead to inelegant conversations. These pauses disrupt the conversational flow that comes naturally to humans and are a source of discomfort. While books, YouTube videos, and wikiHow tutorials offer advice on keeping conversations flowing, sometimes pauses are unavoidable. Although a hatred of awkward silences is natural, humans may benefit from sitting with the discomfort of silence. Silences can lead to more intentional and thoughtful conversations, and in certain contexts, like medical consultations and business meetings, silences can lead to better outcomes. By learning to live with the discomfort of awkward silences, people may unlock a side of themselves that would not have been possible otherwise.
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