Chick-fil-A earns top customer satisfaction ratings, despite having the slowest drive-thru experience in 2022. Jeff Greenberg | Universal Images Group | Getty Images Fast-food drive-thru lanes are becoming faster as fewer customers opt to order from their cars, according to a recent study by Intouch Insight. Their annual report reveals that drive-thru wait times have …
Signage is displayed outside a Yum! Brands Inc. Taco Bell and Kentucky Fried Chicken (KFC) restaurant in Louisville, Kentucky, U.S., on Thursday, Jan. 30, 2020. Luke Sharrett | Bloomberg | Getty Images Yum Brands on Wednesday reported mixed quarterly results as Taco Bell’s and Pizza Hut’s same-store sales disappointed. Shares of the company were up …
Pedestrians pass by the Yum! Brands location in Shanghai, China. Bloomberg | Getty Take a look at the companies making waves in after-hours trading. Yum China – The restaurant franchiser’s shares dropped 3.4% following its mixed results in the second quarter. The company reported adjusted earnings per share of 47 cents on $2.65 billion in …
Restaurant brands are experimenting with artificial intelligence (AI) to streamline food service operations, from drive-thru to back-of-house and predictive ordering for consumers. While major chains have yet to fully adopt the technology, the potential benefits include automating tasks and creating more meaningful guest experiences for restaurant workers. One significant advantage is addressing workforce challenges in …
Taco Bell’s Vegan Crunchwrap Source: Taco Bell Taco Bell will sell a vegan version of its popular Crunchwrap, made with plant-based beef and cheese, in three U.S. cities for a limited time, it said Wednesday. Starting Thursday, customers in Los Angeles, New York and Orlando will be able to order the Vegan Crunchwrap. The Yum …
