HMRC Remote Working Culture Deteriorating Post-Lockdown: Reasons and Effects Explored
The HMRC, which has been facing a backlog of unanswered letters for over a year, has recently established a special taskforce to address this issue. This backlog consists of more than 37,000 pieces of correspondence that have been left untouched for at least 10 months, as reported by this newspaper last month. Harriett Baldwin, chair …