Energy companies face pressure to compensate customers who are mandated to switch to prepayment meters

Energy providers are facing mounting pressure to compensate families who have been forced to pay their energy bills through prepayment meters. In response to recent revelations that British Gas had installed these devices in vulnerable customers’ homes, all of Britain’s energy providers have now decided to halt the controversial practice. Prepayment meters, which charge higher …

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Ofgem enables British Gas to raise prices, resulting in £1bn profit

Chris O’Shea, the CEO of Centrica’s parent company, British Gas, has defended the company’s large profits, claiming they are an isolated incident. He argues that British Gas cannot be accused of profiteering, as its profit margins are smaller than those of supermarkets, standing at around 2%. O’Shea highlights that the company plans to invest £4 …

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Are You Eligible for the National Grid Energy Discounts and How Do They Work?

In light of freezing temperatures affecting energy supplies, approximately one million households will receive compensation for reducing their electricity usage today. The Demand Flexibility Service, which was previously tested by National Grid, will be deployed to prevent energy blackouts for the first time. National Grid is expected to pay out more than £1 million to …

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Crackdown prompts targeting of 100,000 customers by energy companies for prepayment meters

Energy suppliers, including British Gas, have resorted to using court orders to install expensive prepayment meters in 7,500 households each month. However, this controversial practice has been cracked down on this year. According to data from the Department of Business, Energy and Industrial Strategy, over 94,000 prepayment meters were forcibly installed in 2022. The data …

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