The Energy Regulatory Commission (ERC) has received 16 complaints from power consumers due to irregularities in their supply agreements.
Nine of these complaints came from large customers belonging to major manufacturing industries, with a total demand of 123.69 megawatts (MW), according to the ERC.
They raised the issue over the imposition of fuel cost recovery adjustment, which contestable customers claim to be fixed price contracts. Some of them also flagged the unilateral termination by retail electricity suppliers.
Contestable customers refer to customers that are able to choose their supplier through the retail competition and open access program (RCOA), one of the opt…
Keep on reading: Manufacturers cite power supply deal irregularities