FILE PHOTO: The iPhone 15 phones are shown during an announcement of new products on the Apple campus in Cupertino, California, on Tuesday, September 12, 2023. Apple on Saturday, September 30, blamed a software bug and some other issues tied to popular apps such as Instagram and Uber for causing its recently released iPhone 15 models to overheat and sparking complaints about being too hot to handle. (AP Photo/Jeff Chiu, File)
Apple is attributing the excessive heat and customer complaints regarding its newly released iPhone 15 models to a software bug and other issues related to popular apps like Instagram and Uber.
The company, headquartered in Cupertino, California, announced on Saturday that it is currently working on an update to its iOS17 system that powers the iPhone 15 lineup. The goal is to prevent these devices from becoming uncomfortably hot, as well as addressing the apps that are overloading the system when running, resulting in the increased heat.
Meta Platforms-owned Instagram recently modified its social media app to prevent it from causing excessive heating issues on the latest iPhone operating system.
Other apps, including Uber and Asphalt 9 (a video game), are still in the process of rolling out their updates to address the overheating issue, according to Apple. The company did not specify a timeline for the release of its software fix but assured iPhone 15 owners that using their devices is safe while they wait for the update.
In a statement provided to The Associated Press, Apple stated, “We have identified a few conditions which can cause iPhone to run warmer than expected.”
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The Wall Street Journal further highlighted the heating concerns in its own testing of the new iPhones, which have been on sale for just a week.
While it is common for new iPhones to generate some heat during the initial days of use or when restoring backup information from the cloud (issues Apple already warns users about), the heating problems with the iPhone 15 models go beyond these typical scenarios. For instance, the devices heat up even more when using processor-intensive apps like video games and augmented reality technology.
Apple made it clear that the overheating issues are not related to the sleek titanium casing of the high-end iPhone 15 Pro and iPhone 15 Pro Max, which replaced the stainless steel used in older models.
Additionally, Apple dismissed speculation that the switch from its proprietary Lightning charging cable to the more widely used USB-C port (in compliance with European regulations) could be causing the overheating problem.
Although Apple expressed confidence that the upcoming software updates would quickly resolve the overheating issue, such a problem could potentially affect sales of its flagship product. The company has already experienced three consecutive quarters of year-over-year declines in overall sales, with iPhone sales falling by 4% during those nine months compared to the previous year’s figures.
In an effort to boost sales, Apple has increased the starting price of its top-of-the-line iPhone 15 Pro Max to $1,200, a 9% ($100) increase from the previous year’s model.
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Denial of responsibility! Vigour Times is an automatic aggregator of Global media. In each content, the hyperlink to the primary source is specified. All trademarks belong to their rightful owners, and all materials to their authors. For any complaint, please reach us at – [email protected]. We will take necessary action within 24 hours.
